- Introduction Welcome to the VoomRide Parent App. By using our app and services, you agree to be bound by these Terms and Conditions. Please read them carefully.
- Definitions App refers to the VoomRide Parent mobile application. Service refers to the transportation services provided through the VoomRide app. User refers to parents or guardians using the VoomRide app to book rides for their children.
- Eligibility Users must be at least 5 years old to create an account.
- Account Registration Users must provide accurate and complete information during registration. Users are responsible for maintaining the confidentiality of their account credentials. Any suspicious activity should be reported to VoomRide immediately.
- Service Use Users agree to use the Service solely for lawful purposes. Users must ensure that children using the Service are ready at the agreed pick-up times and locations. Users are prohibited from making any agreements or arrangements with drivers outside the VoomRide app.
- Payments Payment for the Service must be made through the VoomRide app. Users agree to pay all applicable fees as outlined in the app. VoomRide reserves the right to modify fees with prior notice to users.
- Cancellations and Refunds Users may cancel bookings as per the cancellation policy outlined in the app. Refunds will be processed according to the refund policy stated in the app.
- Safety and Compliance VoomRide employs live video streaming and real-time GPS tracking to enhance safety. Users and drivers must comply with all safety guidelines provided by VoomRide. VoomRide reserves the right to suspend or terminate accounts violating safety policies.
- Privacy VoomRide collects and uses personal information in accordance with our Privacy Policy. By using the Service, users consent to the collection and use of their information as described.
- Intellectual Property Rizetech.ai (shomokh Altatawor LLC) owns all rights to the app, including but not limited to software, trademarks, and content. Users may not copy, modify, or distribute any part of the app without VoomRides written consent.
- Limitation of Liability VoomRide is not liable for any indirect, incidental, or consequential damages arising from the use of the Service. VoomRides total liability is limited to the amount paid by the user for the Service in the preceding three months.
- Indemnification Users agree to indemnify and hold harmless VoomRide from any claims arising out of their use of the Service, violation of these Terms, or infringement of any rights of a third party.
- Termination VoomRide reserves the right to terminate or suspend access to the Service for any reason, including but not limited to breach of these Terms. Users may terminate their account at any time by following the account deletion procedures in the app.
- Modifications VoomRide may modify these Terms at any time. Users will be notified of significant changes. Continued use of the Service after modifications constitutes acceptance of the new Terms.
- Governing Law These Terms are governed by the laws of Jordan. Any disputes arising from these Terms shall be resolved in the courts of Jordan.
- By using VoomRide, you agree that we may share your feedback, ratings, and data related to your experience through the app or other communication channels on our social media and marketing materials.
- Our drivers will wait up to 10 minutes at the designated pick-up location for your child. If more time is needed, we kindly ask that you notify us in advance. If we don't hear from you, the trip may be marked as a no-show, which could result in a charge. After 10 minutes, the driver may need to leave, but we are always here to help arrange another trip if needed, subject to availability.
- Contact Information For any questions or concerns regarding these Terms, please contact us at info@voomrides.app.